Paciolan: Community Portal

Customer Education: Schedule

Ticketmaster’s Customer Education Program empowers you to improve your operational efficiency and increase profitability using industry best practices.

Properly trained staff is the foundation for a streamlined operation, and Ticketmaster’s comprehensive courses will give you everything you need to:

Increase your understanding of Ticketmaster functionality
Gain tricks, tips and tools to drive adoption
Improve Patron management and relationships
Promote industry best practices

Our goal is to make the experience of using Ticketmaster products as efficient and user-friendly as possible. These classes offer you the ability to utilize our knowledge and experience to make you more self-sufficient and create your own best practices for your organization.

These classes are ideal for:

New employee training
Refresher training to re-familiarize yourself with current and new products
Focused training to meet your specific needs

2010 Calendar

INFORMATION & REGISTRATION
For more information on remote or regional classes and/or to register, please contact:

Jason Evans, Education and Training Coordinator
jason.evans@paciolan.com
949-823-1618

Kathryn Olivier, Client Services Manager
kathryn.olivier@paciolan.com
949-823-1703

Class Schedule 2010
January	February	March
		Fundamentals of ODBC & Crystal Reports March 23-26, 2010
April	May	June
Fundamentals of tRes April 6-9, 2010 Fundamentals of tGen April 13-16, 2010 Fundamentals of Requests April 20-23, 2010	Fundamentals of tFund: Performing Arts May 4-7, 2010 Fundamentals of tFund: College Athletics May 11-14, 2010 Fundamentals of tFund: Museums May 18-21, 2010	Fundamentals of eQuery: College Athletics & Pro Sports June 22-25, 2010
July	August	September
Fundamentals of WBST July 13-16, 2010 Reporting for Museums & Attractions July 27-30, 2010	Fundamentals of Preparing for Events: Access Management (Remote) August 3-4, 2010 Fundamentals of Preparing for Events: Access Management (Remote) August 5-6, 2010 Fundamentals of tRes August 17-20, 2010	Fundamentals of Request September 14-17, 2010 Fundamentals of tGen September 21-24, 2010 Fundamentals of tRes September 28-October 1, 2010
October	November	December
Fundamentals of WBST October 5-8, 2010 Fundamentals of eQuery October 12-15, 2010 Fundamentals of ODBC & Crystal Reports October 19-22, 2010	Fundamentals of tFund November 9-12, 2010 Fundamentals of tRes November 16-19, 2010	Fundamentals of tFund November 30-December 3, 2010 Fundamentals of Request December 7-10, 2010

top