Paciolan    

 
Plan""Promote""Measure""Program Details""Success Stories

The Pac-10 Conference Wins
the Season Renewal Contest

 
Pac-10's Overall Stats
  • 48.27% overall online renewals
  • 33.85% increase in online renewals from the previous year
Quotes
“Online renewals made it convenient for our season ticket holders to renew their tickets. Renewals literally occurred 24-7. We used timely email communications to drive our online renewal message home, while being careful not to over communicate."

Anne Armstrong
Ticket Systems Administrator
Cal
 
 
How Pac-10 Promoted Online Season Renewals  

The Pac-10 conference leveraged the following tactics to achieve their results including:

  • Early online renewals with bigger prize incentives
  • Sent graphic-rich announcement emails linking directly to the online renewal login pages
  • Sent graphic-rich follow up email to fans who did not renew before the deadline
  • Posted banners on their athletics website
  • Offered online incentives (a chance to win)
    • Away games tickets and travel
    • Autographed football
    • On field passes for a pre-game
    • Meet and greet session with the coach
    • The opportunity to conduct ceremonial coin toss at beginning of game
    • Bowl game tickets
    • Reimbursement of two season tickets
  • Offered a special e.Check incentive (e.g., $5 discount)
Pac-10's PACMail Campaigns  
   
 
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