Maximize Revenue Opportunities
Discounts and Special Packages
Using the Item Packages feature in v6.8 is a great way to offer patrons customized show packages and compelling discounts to drive ticket sales.
How to Implement Discounts and Special Packages
1. Develop a Compelling Offer
Entice patrons by offering discounts based on the number of shows purchased
- “Buy 3 shows and get 15% off the third show”
- “Buy 6 shows and get 30% off the sixth show”
- “Buy 5 shows, get the 6 th for free”
Allow your patrons to choose their own packages
- “Buy 3 out of 4 shows and receive 15% off your entire ticket purchase”
Bundle high and low-demand shows to drive overall ticket sales
- Buy high demand show tickets now if you buy tickets to a low demand show
2. Determine the Best Patrons to Target
Target patrons in your database who meet one of the following criteria:
- Season subscribers
- Patrons who have purchased tickets from your venues
- Patrons who subscribe to your newsletter, email, etc. or are members of your affinity club
- Members of professional groups
- Corporate sponsors’ employees
3. Deliver the Message
- Include the promotion code in your targeted email blast(s) or electronic newsletter.
- Timing is everything: make sure you send your promotion code in a timely manner (i.e., a few days before tickets are available to the general public).
4. Promote It
Include the following in your email or newsletter blasts
- Showcase performances that will appeal to a specific audience
- Include photos, critics’ quotes, awards won, etc.
- Provide a short, yet compelling description of the performance/show
- Include a link to your events calendar
- Include a personalized greeting and a compelling subject line tailored for your patrons (e.g., “Get Your Wicked Tickets Before the General Public”)
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- Use e.Venue iProfile, Promo or Presale functionality to target specific customers.
- If you have PACMail, it is easy to merge customer data into mail lists and send an instant HTML rich email with measurable results.
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