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Effective Use of Promotion CodesDiscounts and Special PackagesDriving Group Ticket Window UsageSell Miscellaneous Items OnlineSell Gift Certificates Online

Maximize Revenue Opportunities

Discounts and Special Packages
Using the Item Packages feature in v6.8 is a great way to offer patrons customized show packages and compelling discounts to drive ticket sales.

How to Implement Discounts and Special Packages

1. Develop a Compelling Offer
Entice patrons by offering discounts based on the number of shows purchased

  • “Buy 3 shows and get 15% off the third show”
  • “Buy 6 shows and get 30% off the sixth show”
  • “Buy 5 shows, get the 6 th for free”

Allow your patrons to choose their own packages

  • “Buy 3 out of 4 shows and receive 15% off your entire ticket purchase”

Bundle high and low-demand shows to drive overall ticket sales

  • Buy high demand show tickets now if you buy tickets to a low demand show

2. Determine the Best Patrons to Target
Target patrons in your database who meet one of the following criteria:

  • Season subscribers
  • Patrons who have purchased tickets from your venues
  • Patrons who subscribe to your newsletter, email, etc. or are members of your affinity club
  • Members of professional groups
  • Corporate sponsors’ employees

3. Deliver the Message

  • Include the promotion code in your targeted email blast(s) or electronic newsletter.
  • Timing is everything: make sure you send your promotion code in a timely manner (i.e., a few days before tickets are available to the general public).

4. Promote It
Include the following in your email or newsletter blasts

  • Showcase performances that will appeal to a specific audience
  • Include photos, critics’ quotes, awards won, etc.
  • Provide a short, yet compelling description of the performance/show
  • Include a link to your events calendar
  • Include a personalized greeting and a compelling subject line tailored for your patrons (e.g., “Get Your Wicked Tickets Before the General Public”)


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  • Use e.Venue iProfile, Promo or Presale functionality to target specific customers.
  • If you have PACMail, it is easy to merge customer data into mail lists and send an instant HTML rich email with measurable results.

 
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